Introduction
At Yola Hikers, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services or placing an order.
Information We Collect
We collect essential personal details to ensure your orders and inquiries are handled properly. This may include:
- Your name
- Email address
- Delivery address
- Phone number
- Order details
We do not collect or store any financial or card data, as we operate only via Cash on Delivery (COD).
How We Use Your Information
Your information is used solely to:
- Process and deliver orders
- Contact you regarding order confirmations or issues
- Provide shipping updates or service notifications
- Improve the overall customer experience
- Respond to your inquiries or feedback
We do not share your information for marketing purposes unless you request it.
Information Sharing
Your information is not sold or rented to outside parties. Limited details may be shared with our delivery partners for the purpose of fulfilling your order.
Data Security
We implement secure procedures to prevent unauthorized access and ensure your data remains safe. Only authorized personnel have access to customer information.
Opt-Out Option
If you prefer not to receive communications or promotional messages from us, you can request to opt out. Please send your name and contact details to:
We will process your request and update your preferences.
Contact for Privacy Matters
For questions about your personal data or this privacy policy, you can reach us at:
[email protected]